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Interpersonal Conflict
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Interpersonal Conflict explains the key dynamics of personal conflicts that we all face. Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--whether at home or on the job. Its combination of up-to-date research and examples gives students a theoretical and practical foundation in conflict management.Instructors and students can now access their course content through the Connect digital learning platform by purchasing either standalone Connect access or a bundle of print and Connect access. McGraw-Hill Connect® is a subscription-based learning service accessible online through your personal computer or tablet. Choose this option if your instructor will require Connect to be used in the course. Your subscription to Connect includes the following:• SmartBook® - an adaptive digital version of the course textbook that personalizes your reading experience based on how well you are learning the content.• Access to your instructor’s homework assignments, quizzes, syllabus, notes, reminders, and other important files for the course.• Progress dashboards that quickly show how you are performing on your assignments and tips for improvement.• The option to purchase (for a small fee) a print version of the book. This binder-ready, loose-leaf version includes free shipping.Complete system requirements to use Connect can be found here: http://www.mheducation.com/highered/platforms/connect/training-support-students.html
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Product details
Paperback: 400 pages
Publisher: McGraw-Hill Education; 9 edition (February 4, 2013)
Language: English
ISBN-10: 0078036933
ISBN-13: 978-0078036934
Product Dimensions:
8.3 x 1.6 x 9.4 inches
Shipping Weight: 1.4 pounds (View shipping rates and policies)
Average Customer Review:
4.2 out of 5 stars
100 customer reviews
Amazon Best Sellers Rank:
#339,998 in Books (See Top 100 in Books)
This was a required textbook for an MBA class. It wasn't a bad read, but had a lot of relatively basically concepts explained in easy to understand pieces.The book is overly expensive to buy for its size and utility but that is typical of the industry as a whole.I would recommend renting the book (electronically is what I did) but you can also buy on kindle or used if the class isn't using the latest version
This book is poorly written. Although it does provide many examples, that's about all the author provides. Bolded "keywords" are throughout the text with little to no explanation. There also isn't a glossary of terms to refer to either. For studying purposes, this is far more annoying that necessary.
In the realm of conflict management and books this book outlines Interpersonal conflict and the management of them very well. It offers several facets of information that I did not expect. First I have noticed most textbooks do not account for the inevitable non agreement or approach did not work. This book made it clear that many attempts could be required or a conflict could not be resolved. Second, the book offered information to the reader who may be looking at becoming a professional mediator, offering some of advice on planning and strategy.
I gave this book the highest stars available. I enjoyed how the book broke down what conflict was really about and the various stages in conflict. We seldom look at conflict the way it was presented in the book and my initial thoughts were had I known about this book before now I would of handel things differently. It also opened up a new window on how my actions may be perceived by another person and also how I may have contrubited to the continued conflict. I was able at the endof the book to reevaluate my self and other in conflict. I try practicing one aspect of getting to the what actually happened by closely looking at my story and their story to find common agreement so as to work from that point towards resolution of the conflict.
Good book, not the easiest to follow but good for anything over a 100 or 101 communications course.
I found this book a great source of knowledge. It is terribly expensive even used. However it is choked full of great learning material about relationships, communicating.good.
The grammar! I mean several times I find myself reading the same paragraph again to try to comprehend it. The chapters are entirely too long for constant long opinions without actual facts...Total waste of my money!
There are a host of books that cover this sort of subject. This one is a text book and is required for a course I am taking in Conflict Management and Resolution for my Master's Degree.Our professor has done me proud with choosing a book which is not sandpaper across my eyeballs. The book is very well written, easy to grasp and easy to work with - a blessing!If you find that this book is required for your class, fear not, make sure you have the correct edition, and enjoy!
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